Yelp News

Verisk Using AI to Gain Underwriting Insights From Yelp Reviews of Small Businesses

Global data analytics provider Verisk is leveraging artificial intelligence and image analytics to generate underwriting insights for small business insurers from more than 200 million reviews on Yelp, the company announced this morning. Unstructured data and images from Yelp reviews …

California Suit Could Put an End to Critical Reviews, Yelp Warns

Yelp.com is warning that a California lawsuit targeting critical posts about a law firm could lead to the removal of negative reviews and leave consumers with a skewed assessment of restaurants and other businesses. Lawyer Dawn Hassell said the business …

Consumers Posting Negative Reviews Could Face Legal Issues

If you are mad as hell about a consumer experience you’ve had, you may want to exercise your right of free speech to express your dismay in a public forum – these days, by posting a negative review on a …