Fla. Task Force on Citizens’ Claims Handling to Meet in Pensacola

In an ongoing effort to improve Citizens’ policyholder and applicant services, Florida Chief Financial Officer Alex Sink is convening the third meeting of the legislatively-created task force on Citizens Property Insurance Claims Handling and Resolution.

The meeting will be held June 13, from 2 p.m. – 8 p.m. at Hagler Auditorium, Building 2, Room 252 on the campus of Pensacola Junior College, 1000 College Blvd. in Pensacola, Fla.

The public is encouraged to attend and will be able to offer personal testimony from 2:30 p.m. – 4 p.m. as well as from 6:15 p.m. – 7:45 p.m. The Department of Financial Services will also have consumer assistance on site to help Floridians with questions regarding Citizens claims and policies.

The Citizens task force was created by House Bill 1A during the 2007 special session of the Florida Legislature. The task force is composed of four full members, with one appointment each by the Governor, Chief Financial Officer, President of the Senate and Speaker of the House. In addition there are three ex-officio voting members: the Insurance Commissioner, Insurance Consumer Advocate and Executive Director of Citizens Property Insurance Corporation or their designees.

Specifically, the committee is directed to develop recommendations for Citizens to complete claims remaining from the 2004 and 2005 hurricane seasons. This committee report is due to the Governor, Chief Financial Officer, President of the Senate and Speaker of the House by July 1, 2007. The task force is additionally charged with evaluating Citizens’ procedures on claims handling, claims resolution and customer service, with a final report and recommendations due July 1, 2008.

Source: Florida Department of Financial Services

Topics Florida Claims