Alabama Insurance Agency Fined for Employees’ Sales of Bogus Policies

July 20, 2009

A Gulf Shores insurance agency must pay a $36,000 fine and adopt multiple accounting controls within 18 months after selling bogus homeowners policies to at least 118 customers.

A government hearing officer ruled that if Pamela Wynona Schoen of the Starfish Insurance Agency fails to implement the bookkeeping practices or pay the fine, she will lose her sales license and face an additional $236,000 in fines.

Hearing officer Frank Snowden wrote that while Schoen provided evidence that two employees, not her, sold the policies, there was “negligence in the operation of her office.”

Schoen testified during last month’s hearing in Mobile that she has spent more than $450,000 repaying victims of the fraud, which she said was perpetrated in her absence.

Topics Alabama

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Latest Comments

  • August 1, 2009 at 2:39 am
    SQ says:
    She took my money after this theft. Between the lies and avoidance I finally rec'd some of my $. Would not recommend dealing with her.
  • August 1, 2009 at 2:37 am
    Susie Spilman says:
    She took my money after this theft. Between the lies and avoidance I finally rec'd some of my $. Would not recommend dealing with her.
  • July 20, 2009 at 12:20 pm
    pita says:
    Seems that the agency owner was not paying attention. Perhaps this was a remote office and that is why...but it is still in her best interest to audit offices/teams/units on a... read more

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