MVPs 2025: Top Account Managers and CSRs

This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…

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InsurTech Summit 2026: The CX Advantage—The InsurTech Playbook for Authentic Customer Experience

Customer experience is no longer just a front-end concern. It has become a differentiator that shapes business outcomes, customer retention,…

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Top 100 Independent P/C Agencies 2025

With a forward written by Andrea Wells (Insurance Journal’s VP of Content), the Top 100 list serves as a leaderboard…

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Get Un-Replaceable: The AI Skills for Insurance Three-Pack

AI skills are a top strategic priority for insurance orgs in 2026. This three-pack of on-demand AI classes built for…

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Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Top Agency Partnerships 2025

This year’s Top Agency Partnerships report ranks the leading organizations by revenue while exploring the strategies ...

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Insurance Journal’s Program Directory (Winter 2025)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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3 Serious Risks Lurking in Your Payment Workflow

Every check your agency processes carries hidden costs. From the hours spent on manual reconciliation to the cash flow sitting…

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Earning Policyholder Trust in an Era of Modern Insurance Payments

Insurance carriers are navigating an era defined by rapid change. AI is resetting consumer expectations for...

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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Ethics of AI in the Claims Handling Process

AI systems are supposed to make things easier, getting things off our plates so that we can do other work.…

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Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Top 50 Personal Lines Agencies 2025

The 2025 Personal Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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AI Hiring Exposed: The Benefits and Legal Risks You Can’t Ignore

In this episode of Between the Lines with Elizabeth Blosfield we'll take a closer look at the complex intersection of…

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