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Featured Research

Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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MVPs 2025: Top Account Managers and CSRs

This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…

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Your Paper Payments Are Feeding a $32B Industry Problem

Your Paper Payments Are Feeding a $32B Industry Problem

Every check your agency processes carries hidden costs. From the hours spent on manual reconciliation to the cash flow sitting…

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by ...

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Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead

Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead

A soft insurance market changes the rules for MGAs and wholesalers. As price pressure grows, brokers shop more aggressively and…

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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What Every Insurer Should Know About Housing Fleet Operations

What Every Insurer Should Know About Housing Fleet Operations

Whether you’re underwriting housing accounts or advising clients on risk management, understanding what separates a well-managed fleet from a liability…

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Key Takeaways from the InsurTech Summit 2025

Key Takeaways from the InsurTech Summit 2025

A must-read for insurance executives, this informative document is succinct yet contains all the essential insights ...

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Ethics of AI in the Claims Handling Process

Ethics of AI in the Claims Handling Process

AI systems are supposed to make things easier, getting things off our plates so that we can do other work.…

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3 Signs Your Agency Runs on Outdated Technology

3 Signs Your Agency Runs on Outdated Technology

Your old Agency Management System is quietly costing you time, money, and growth opportunities. Discover how to ...

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6 Surefire Secrets for Agency Success

6 Surefire Secrets for Agency Success

What’s the secret to profitable growth? There are six proven strategies that separate thriving agencies from those stuck in survival…

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AI on the Frontlines of Disaster Risk Management

AI on the Frontlines of Disaster Risk Management

In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...

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AI Hiring Exposed: The Benefits and Legal Risks You Can’t Ignore

AI Hiring Exposed: The Benefits and Legal Risks You Can’t Ignore

In this episode of Between the Lines with Elizabeth Blosfield we'll take a closer look at the complex intersection of…

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Top 50 Personal Lines Agencies 2025

Top 50 Personal Lines Agencies 2025

The 2025 Personal Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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